Nice customer feedback: Bosch Athlet

A customer got in touch to say thanks. Always appreciated.

It’s always good to get feedback on the stuff I write here and produce for YouTube.  I welcome it all, good and bad.

Here’s a nice one, relating to my Bosch Athlet repair, I received recently.  Makes it all worthwhile.  https://fixitworkshopblog.wordpress.com/2017/06/16/flimsy-bosch-athlet-25-2v-cordless-vacuum-cleaner.

From a chap who’s repaired his Athlet using my video.

Just a thank you.
I went looking for a solution to the intermittent cut-out on my Bosch Athlet and found your solution. It took all of about 2 minutes once I’d found a suitable length screw and works perfectly. Like it was designed that way.

In your video you thought maybe the handle was removable to allow the attachment of some accessory. It isn’t. It’s just a way of making the box smaller for shipping.

Which means if Bosch put the hole in, and supplied a screw, it would be a much better product. (But of course, then they could sell it as no assembly required:)

But seriously, thank you. I love the Athlet, but that bloody intermittent cutting-out was really beginning to bug me. If I’m ever in Worthing I’ll buy you a pint.

Name supplied.

Well, I know a few good pubs in Worthing!

IMG_3613
FixItWorkshop Aug’17, Bosch Athlet repair

Happy repairs.

Flimsy Bosch Athlet 25.2V cordless vacuum cleaner

I quite like the idea of this vacuum cleaner in that it’s lightweight, easy to use, highly portable and easy to maintain. All things that make a great product.

The particular vacuum cleaner came in to the workshop, just outside of its warranty period and had been looked after well.  However, it had developed a nasty intermittent cutting-out problem when in use.  I also noticed that the charger’s flex had also cracked near the wall plug, making it dangerous while charging.

First things first and it was off with the rollers and filters to clean any obstructions that might make a device like this overheat.  Nothing obvious there, but all items cleaned and washed as a precaution to allow the roller to move freely and the vacuum to breathe easily.

Closer inspection of the handle area revealed a weakness in the design which had meant that the quick-release mechanism had caused an electrical connection to degrade, causing the cutting out.

The only remedy was to address the handle’s weak point with a mechanical fix and make good the electrical contact.

I hope Bosch take note and make an improvement in this area on an otherwise nicely engineered item.

I also did a small repair to the damaged flex on the charger.

Cost of a new vacuum cleaner, circa £250.  Cost of screw… less than 50p (without my time of course!)

Here’s a little video of the repair…